Site Editors

Clearing your Cache

During the usual process of updating your site, you may discover that the changes you made and saved are not reflected in what you see on your site. In this situation, you may need to clear the cache. 

1. Clear your site cache
2. Clear your browser cache

To add a Button to your webpage, follow these instructions:

• Locate where you would like to add the button
• Once located, click the link icon in the WYSIWYG toolbar
• Fill out the link form
  • Display Text (button name)
  • URL
• Highlight the link and click the Styles menu
• Select a button type

Learn more about creating buttons

Option One - Recreating Your Content 

If the content you are trying to recreate was created within the last week, you will need to recreate it yourself. If you created a large volume of content within the last week, please review Option 3 listed below.  

Using the Test Site

If the content on your site was created prior to last week, one of the easiest ways to recover it is to visit the Test Site and copy the content from there. Please note that all Test Sites are reset starting Friday evening. For more information about the Test Site, please visit the article, An Easier Way to Access the Test Site.

UHIT Recovering Data

Did you delete a large volume of data? Have you created a large amount of content that was deleted this week? If so, you must fill out a Support Request form. UCLA's IT department will review your request and assess if it is possible to recover your content. Please note that this process can take considerable time for our website developers and we cannot guarantee that your content will be recovered. Once you have completed the Support Request form, the IT team along with the Digital Strategies team will assess the ability to recover your data.

Complete a support form