Kristen Lineberger

As Senior Director of Web and User Experience (UX) at UCLA Health, I lead cross-functional teams dedicated to transforming both the patient and academic experience at one of the nation’s leading health systems. 

With over a decade of expertise in digital strategy, customer experience, and user-centered design, my teams focus on creating seamless, customer-first journeys that drive engagement and enhance performance. The work is centered on fostering collaboration across departments, aligning customer needs with innovative solutions, and continuously improving outcomes. By leveraging data, overcoming obstacles, and empowering teams to act on a shared vision, we ensure that every initiative is both strategic and impactful.

At UCLA Health, we are committed to shaping the future through continuous innovation and delivering exceptional experiences at every touchpoint.